Effective Date: 11th October, 2026

Last Updated: 11th October, 2026

 

Welcome to KronoLawgy Compliance Private Limited (the "Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our mobile application (the "App"), our website, and all associated professional B2B compliance, audit, training, trademark, appointment/slot-booking, and Online Dispute Resolution (ODR) services (collectively, the "Platform").

These Terms should be read together with our Privacy Policy, Cookie Policy, Cancellation and Refund Policy, and Disclaimer, each of which is incorporated into these Terms by reference and available on the Platform.

Please read these Terms carefully before creating a corporate account. By registering an account, purchasing a service, booking a slot, or utilizing the Platform, you (Client," "User," "you," or "your") agree to be legally bound by these Terms. If you do not agree, you must immediately cease using the Platform.

 

 

By accessing or using the Platform, you represent and warrant that you are at least eighteen (18) years of age and are competent to enter into a binding contract under the Indian Contract Act, 1872. 

By creating an account on behalf of a commercial entity, company, or partnership, you represent and warrant that you possess the explicit legal authority to bind that organization to these Terms.

You are responsible for safeguarding your login credentials. Any activity, compliance submission, slot booking, or legal filing initiated through your corporate account dashboard will be deemed an authorized action executed by your organization. You must immediately notify us of any unauthorized use or security breach.

 

The Platform serves as a digital portal providing corporate services. The execution of specific services is governed by the following operational parameters:

● Labour Code & Statutory Audits: The accuracy of safety, POSH, or Labour Code audit reports relies entirely on the validity and completeness of the records, payroll data, and access provided by your organization.

● Workplace Health Checkups: The Platform provides scheduling and log management infrastructure. On-site medical checkups are carried out by certified, independent medical partner networks.

● Appointment / Slot Booking: The Platform enables scheduling of appointments and services with empanelled service providers. Bookings, cancellations, rescheduling, and refunds are governed by our Cancellation and Refund Policy.

● Online Dispute Resolution (ODR) & Arbitration: The Platform acts as an institutional registry providing procedural rules, secure communications, and access to a panel of independent neutrals.

Services may be delivered directly by the Company or through its empanelled network partners and independent service providers, who are independent contractors and not employees or agents of the Company.

 

Clients agree to pay all subscription costs, flat service fees, slot-booking charges, or institutional filing disbursements specified during checkout or outlined in an explicit B2B service contract.

All platform fees are exclusive of applicable statutory taxes (such as GST), which will be added to invoices at the current regulatory rates.

Due to the immediate mobilization of professional inspectors, auditors, filings, and legal neutrals, fees paid for initiated audits, trademark submissions, or seated dispute tribunals are non-refundable unless specified otherwise in a separate Service Level Agreement (SLA). Cancellations and refunds relating to appointment or slot bookings are governed exclusively by our Cancellation and Refund Policy, available on the Platform.

 

All code, user interfaces, system architecture, trade secrets, data graphics, and branding assets comprising the website and App belong exclusively to KronoLawgy Compliance Pvt. Ltd. and are protected under applicable copyright and trademark laws.

You retain ownership of all documents, employee logs, evidence briefs, and materials uploaded to the Platform. You grant us a restricted, worldwide, royalty-free license to host, process, and transfer this data strictly to the extent necessary to deliver the requested audits, filings, bookings, or dispute resolutions.

 

Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on devices that you own or control, solely for your organization's internal business purposes in connection with the Platform's intended services.

You may not sublicense, sell, rent, lease, distribute, or otherwise make the App available to any third party. Except as expressly permitted under Clause 7 (Prohibited Activities), you may not copy, modify, or create derivative works of the App.

The Company and its licensors retain all right, title, and interest in and to the App, including all intellectual property rights therein, and no rights are granted to you other than the limited license expressly set out in this Clause 5.

The Company may, from time to time and without prior notice, release updates, patches, or new versions of the App. Such updates may be installed automatically and shall be governed by these Terms unless accompanied by separate terms.

Where the App is downloaded through a third-party platform such as the Apple App Store or Google Play Store, your use of the App is also subject to the applicable usage terms of that platform. In the event of a conflict between such platform terms and these Terms, these Terms shall govern as between you and the Company, to the extent permitted by the relevant platform's policies.

The license granted under this Clause 5 terminates automatically, without notice, upon termination of these Terms in accordance with Clause 9 (Termination of Account), or upon your discontinuation of use of the App, whichever is earlier. Upon termination, you must cease all use of the App and delete it from all devices under your control.

 

We collect, process, and store personal data in accordance with our Privacy Policy and the Digital Personal Data Protection (DPDP) Act, 2023, and other applicable data protection laws of India. By using the Platform, you consent to such collection and processing as described in the Privacy Policy.

Sensitive data, including diagnostic results, health summaries, and other personal identifiers collected through Platform services, shall be treated as confidential and used strictly for the purpose for which it was collected, and shall not be repurposed, sold, or disclosed except as permitted under the Privacy Policy or as required by law.

 

The Platform uses cookies and similar tracking technologies to enhance user experience, remember preferences, and analyze usage patterns. Details of the categories of cookies used and how you may manage or disable them are set out in our Cookie Policy. By continuing to use the Platform, you consent to the use of cookies as described therein.

 

When using the Platform, Clients and their authorized employees strictly agree NOT to:

● Submit forged, altered, or fraudulent identity proofs, compliance records, or legal evidence.

● Attempt to bypass, decompile, reverse-engineer, or compromise the security architecture of the App.

● Use the corporate platform to scrape information, distribute malicious software, or send unsolicited communications.

● Attempt to influence, communicate ex-parte (outside the platform), or compromise the neutrality of an assigned Arbitrator or Mediator.

● Misuse the slot-booking system, including by making fraudulent, duplicate, or bad-faith bookings intended to block service provider availability.

 

We reserve the right to suspend, restrict, or terminate your corporate access to the Platform at our sole discretion, without prior notice, if:

● You breach any material provision of these Terms.

● You fail to clear outstanding invoices or platform service fees.

● Your account behavior poses a cybersecurity threat, legal liability, or reputational hazard to our network partners or other users.

Upon termination, your right to use the App ceases immediately, but accrued payment obligations and confidentiality provisions concerning ongoing ADR files will survive.

 

The Platform and all services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components, or that any audit, filing, trademark, or dispute resolution outcome will meet your expectations or satisfy any specific regulatory requirement. Additional disclaimers specific to particular content or services are set out in our Disclaimer, available on the Platform.

 

To the maximum extent permitted under applicable law, the Company, its directors, employees, and empanelled network partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunity, arising out of or in connection with your use of the Platform.

Subject to the foregoing, the Company's aggregate liability arising out of or relating to these Terms, whether in contract, tort, or otherwise, shall not exceed the total fees paid by you to the Company for the specific service giving rise to the claim in the three (3) months preceding the event giving rise to such claim. This limitation shall not apply to liability arising from the Company's gross negligence, willful misconduct, or fraud, or to the extent such limitation is prohibited by applicable law.

 

You agree to indemnify, defend, and hold harmless KronoLawgy Compliance Pvt. Ltd., its directors, employees, and empanelled network partners from and against any third-party claims, regulatory fines, liabilities, or expenses (including legal fees) arising from your breach of these Terms, non-compliance with statutory labor codes, or the submission of fraudulent data via your account.

 

Neither Party shall be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including natural disasters, pandemics, government action, strikes, or failure of public infrastructure. The affected Party shall notify the other Party as soon as reasonably practicable and shall use commercially reasonable efforts to resume performance.

 

These Terms shall be interpreted, construed, and governed in accordance with the laws of India.

Any dispute, conflict, or claim arising out of or relating to these Terms—including its formation or validity—shall be referred to and finally resolved by binding arbitration administered under the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be New Delhi, and the language of the proceedings shall be English. Courts at New Delhi shall have exclusive jurisdiction over any interim reliefs.

 

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the details of the Grievance Officer are provided below. You may contact the Grievance Officer for any complaints, grievances, or concerns regarding the Platform or these Terms:

Name: Kriti Agarwal

Designation: Director

Email: contact@kronolawgy.com

The Grievance Officer shall acknowledge complaints within 2-3 business days and endeavor to resolve them within the timelines prescribed under applicable law.

 

We reserve the right to modify these Terms at any time to accommodate changes in corporate laws, regulatory requirements, or App functionality. We will notify you of material changes via an in-app alert or dashboard announcement. Your continued use of the Platform after changes are posted constitutes your explicit binding acceptance of the updated Terms.

 

A. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

B. Waiver

No failure or delay by either Party in exercising any right under these Terms shall operate as a waiver of that right, nor shall any single or partial exercise preclude any other or further exercise of that or any other right.

C. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

D. Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, Cancellation and Refund Policy, Disclaimer, and any applicable SLA or service-specific agreement, constitute the entire agreement between you and the Company regarding use of the Platform, and supersede all prior discussions, negotiations, and understandings on the subject.

E. Notices

All legal notices to the Company shall be in writing and delivered to the email specified in Clause 18. Notices to you may be delivered via email, in-app notification, or dashboard announcement.

 

For legal notices, billing queries, or inquiries regarding platform or compliance terms, please contact: